The standard charge for non-urgent medical advice from your physician is
$25-$100
Email is for established patients only.
What should I know about email communication?
The most important thing you should know is that we can't guarantee the confidentiality of email exchanges. While the security of email is comparable to other types of communication (such as phone calls), there are some special issues with email:
- If your email address is through your employer, your employer may own all emails sent to that address.
- If your email address is a family address, other family members may see your messages.
- If you use an internet service provider, there is a small risk that messages may be intercepted by others ("hackers").
- You should also know that email you send to your doctor may be read by others in our practice. Like phone calls, emails may be screened by office staff before being routed to the appropriate person for a response.
What types of communication are appropriate for email?
The following types of requests or messages are appropriate for email:
- Prescription refill requests
- Appointment scheduling
- Non-urgent medical advice
- Non-urgent medical follow-up (including some types of test results)
- Non-urgent medical correspondence
- Billing/insurance questions
While many subjects are
appropriate for email communication, it is ultimately you and your doctor's
decision which information is appropriate for you.
While many subjects are appropriate for email communication, it is ultimately
you and your doctor's decision which information is appropriate for you.
The following subjects are never appropriate for email:
- Any urgent medical problem or emergency
- Mental health issues
- Drug and alcohol problems
- HIV and other sexually transmitted diseases
- Work-related injuries and disability
Please keep in mind that although email can be a very effective tool, it
is not a substitute for a physical exam or counseling by your doctor.
The standard charge for non-urgent medical advice from your physician is
$25-$100.
Email is for established patients only.